Desktop & User Support
An efficient, friendly helpdesk to support your users and maintain operations
ON-SITE AND REMOTE SUPPORT
Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.
WORKSTATION MANAGEMENT AND MAINTENANCE
Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.
WORKSTATION UPGRADES AND REPLACEMENTS
You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.
ANTIVIRUS, BACKUP, AND SECURITY
Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.
IT INVENTORY AND TRACKING
We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.
FRIENDLY, LOCAL TECHNICIANS WHO KNOW YOUR NAME
Our technicians all around Turkey work together on the same platform, share resources and get to know our customers. We carefully select our collaborators and partners, allowing us to ensure a quality relationship built on trust.
ORGANIZED, ACCOUNTABLE PROBLEM SOLVING
We use industry-leading tools to track and monitor problems, collaborate between technicians, communicate with our clients, and keep careful records of all problem solving for full accountability.
RELIABLE, TRUSTED MAINTENANCE FOR ALL TECHNOLOGY
You’ll know that your systems are up to date and healthy with our meticulous reporting and monitoring. We add an extra human touch with manual system reviews, documentation updates, and strategy sessions.