Remote Hands
24/7 access to highly-trained operations technicians on-siteSometimes the smart move is to hire an extra pair of hands.
Boost your operations while significantly reducing the demand on company resources. SYNETA’s Remote Hands services offer an attractive alternative to alleviate your on-site support staff requirements. With Remote Hands, highly trained SYNETA technicians are dispatched to your site, relieving the day-to-day demands of your experienced IT team and allowing them to focus on the more strategic areas of your operations. As your partner 24/7, on a wide spectrum of technical labor tasks, SYNETA’s Remote Hands services in Turkey can be the most effective way to allocate your staff resources and IT expenditures.
SYNETA offers a wide range of 24/7 Remote Hands services in Turkey, including:
- On-site technical assistance
- Hardware installations
- Interface card removal and installation
- Testing of carrier circuits
- Inventory of equipment, recording serial numbers, and capturing the installation status with digital photos
- Power cycling a router, server, switch, and soft-booting a server
- Moving equipment within your data center racks and cabinets
- Ladder racking, pre-wiring of patch panels and equipment
- Installing and maintaining cabling
- Verifying cable integrity for both copper and fiber media
- Providing visual verifications supported with digital photos
- Installing, replacing or removing equipment, including routers, switches, system modules, disk drives, memory, etc.
- Assistance with AV equipment installation and configuration
- Adding, removing or verifying a demarcation point
- Assisting with uncarting equipment from boxes and shipping replaced equipment
- Patching equipment to a patch panel based on a supplied patching schedule
SYNETA’s Remote Hands services are available either on-demand or by pre-paid subscription increments.
SYNETA Remote Hands Advantages:
Increased manpower for day-to-day technical tasks – allows your IT staff to focus on strategic initiatives
Enhanced productivity – relieves the pressure of routine maintenance activities
Full global coverage – technicians available where you need them
Key Features
SYNETA has a significant target market competitive advantage resulting from:
Our direct teams in Istanbul, Ankara and Izmir augmented with local partners
Providing skilled technology labor across 81 cities in Turkey
Our approach enables dispatching/provisioning of incremental labor at a fraction of client carrying costs to accomplish specific technology tasks allowing constrained client resources to remain focused on higher-value projects and activities.
SYNETA offers 24/7 service delivery providing unprecedented physical coverage nearly anywhere a client could have a location. This is a very rare and valuable capability for today’s IT organizations.